WHAT'S INCLUDED In your vacation?

Facilities

  • Kid's Club
  • Pools
  • Marina
  • Waterpark
  • Outdoor Jacuzzis
  • Spa
  • Shows
  • Gym
  • Baby Park

Restaurants

At the Restaurants and Bars of Royal Solaris Cancun, you will find an option for every taste, delight yourself with international gastronomy dishes and let the kids enjoy snacks hamburgers and pizzas. Meet new friends at the bars of the hotel and have a great time dancing to the beat of live music.

Bars

At the bars of Royal Solaris Cancun, you will have a wide variety of drinks and cocktails for all tastes and ages (alcoholic and non-alcoholic bebrages) to choose from, delight yourself and quench your thirst with our refreshing drinks while meeting new friends in the bars or have fun while dancing to the rhythm of live music.

Activities

With the activities that our entertainment team has prepared for you at Royal Solaris Cancun, your family will have fun moments that they will remember even after the holidays.

  • Kayak Tour
  • Volleyball
  • Live Music
  • Bingo
  • Trivia
  • Aerobics

Shows

At Royal Solaris Cancun we include excitement, fun and entertainment in the shows that we have prepared for you and your family, so that you can enjoy every night of your vacation.

FAQs

How many rooms does the resort have?
Royal Solaris Cancun has 299 rooms for you to enjoy.

How many restaurants does the resort have?
We have 5 restaurants for your delight.

How many bars does the resort have?
Royal Solaris Cancun has 2 bars to quench your thirst.

Do we need to take a Covid-19 test before returning to our country. Do you have on-site testing at the hotel?
COVID-19 ANTIGEN FIA TEST ( Rapid test), is accepted by the CDC; this will be administered on our Hotels at no cost for 4 night stays or longer to guests flying back to the USA or any other country that requires and accepts as valid the ANTIGEN proof for re-entry. Upon check-in, the guests must request an appointment with the medical services desk inside the hotel, to schedule the day and time for the test.

What is the Cancun time zone?
The Local Time in Cancun Mexico is UTC / GMT -5 (five hours behind UTC / GTM)

What time is check-in and checkout?
Check-in time 15:00 MTS
Checkout time: 11:00 MTS (checkout express available)

My flight gets there at 12:00 o clock can we use the hotel facilities until check in time at no extra cost?
Sure! You are free to use the facilities while we assign and sanitize your room.

Does the resort offer room service?
Yes, you can order to your room and have a great breakfast in bed or fulfill your craving at midnight.

Is there a dress code for the restaurants?
Yes, restaurants á la carte require dress code, pants and no open toe shoes the men. Buffet restaurants require no bare feet, use of shirt and no wet swimsuits.

Which activities can I do near the resort?
Golf, Snorkel, Surf & body board, Windsurf, Yoga class, Kayak, Sailboat, Diving, Swimming with Dolphins, shopping.

What kind of snacks does the hotel offer?
We have hamburgers, fries, chicken nuggets, guacamole, nachos, hot dogs, pizza, and sushi rolls.

Can I use the other two solaris resorts?
Yes, While staying in this resort, you have access to GR Caribe by Solaris facilities.

What services does the SPA offer?
Solaris SPA Offer you massages, facials, and body wraps of different kinds, polish and acrylic nail repairs, hairstyling

Is there overnight car parking?
Yes, we have guest parking, but we do not offer valet parking.

Which services or amenities are not included in the package?
Although almost everything is included in your package, there are some services with an extra fee, such as motorized sports, SPA, Babysitter services, Laundry services, car rental, Premium alcoholic drinks, á la carte meat cuts, activities outside the resort, Telephone calls, tobacco shop, and others hotel concessions.